Privacy Policy

This Privacy Policy explains how Cyber Mitra Solutions ("we", "us") collects, uses, and protects personal information when you use our website at cybermitra.com and interact with us.

1. Information we collect

• Information you provide: when you submit our contact form we collect your name, email address, selected service, and the message you send.
• Usage data: basic technical information such as browser type, device, and pages visited, collected via analytics and server logs.
• Cookies: small files used to operate and improve the Site — see our Cookie Policy.

2. How we use your information

• to respond to your enquiries and provide our services;
• to operate, maintain, and improve the Site;
• to comply with legal obligations and prevent misuse or fraud.

3. Legal basis

We process your data on the basis of your consent (for example, when you contact us), our legitimate interests in running our business, and where necessary to comply with the law.

4. Sharing your information

We do not sell your personal data. We may share it with trusted service providers who help us operate — for example, our email delivery provider (Brevo) used to transmit contact-form messages, and hosting/analytics providers — all of whom are required to protect your data.

5. Data retention

We keep enquiry data only as long as necessary to respond to you and for our legitimate business and legal record-keeping needs, after which it is deleted or anonymised.

6. Your rights

Depending on your location, you may have the right to access, correct, or delete your personal data, to object to or restrict its processing, and to withdraw consent. To exercise these rights, email hello@cybermitra.com.

7. Security

We use reasonable technical and organisational measures — including encrypted connections (HTTPS) and access controls — to protect your data. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

8. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

9. Contact

For any privacy questions, email hello@cybermitra.com or write to us at 4/1051, Vikas Nagar, Lucknow, Uttar Pradesh 226022, India.